General Condition

Please read these terms and conditions carefully before accessing or using Benang Hijau‘s website. By accessing or using any part of the site, you agree to be bound by these terms and conditions. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services.

The terms and conditions may change at any time. We reserve the right to update, change or replace any part of these terms and conditions by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Exchange Policy

We provide no refunds, yet you can change this product with another same goods IF IT IS DAMAGED ITEMS within 7 days upon receiving the product with several conditions ;

  1. Item returned must be in their ORIGINAL condition, which includes packaging.
  2. All goods will be inspected upon returns.
  3. Postage fees of return will be bear by customers. It is the customers responsibility to ensure the package arrives back to Benang Hijau. Missing return items will not be handled by Benang Hijau unless a proof of postage is provided.